Media Seller Take Down Policy

Media Seller Take Down Policy

If concerns are raised through The MediaGrid’s own discovery, or by The MediaGrid’s clients or partners, that any content does not comply with The MediaGrid’s sell-side policies or is otherwise considered by The MediaGrid as unacceptable, The MediaGrid shall make all reasonable steps to disable the availability of such content to media buyers that are connected to The MediaGrid using The MediaGrid’s Platform controls. The MediaGrid shall begin the process for take down as soon as is reasonably practicable and in any event within 72 business hours of being requested to do so. 

Enforcement of this policy shall be on a case-by-case basis, and shall be at The MediaGrid’s sole discretion. Where The MediaGrid considers infringement of The MediaGrid’s sell-side policies to be serious, we reserve the right to suspend the infringing publisher temporarily or permanently.

Should you have a concern regarding ad content appearing on inappropriate inventory, please contact trading@themediagrid.com.

The MediaGrid reserves the right to amend this policy from time to time as required.